WebSentry® is a Game Changer

WebSentry is Seresco's revolutionary approach to providing the best in comfort and reliability in the dehumidification industry. It's also one of the reasons Seresco is the #1 choice for discriminating engineers, contractors and owners. Seresco set out to create a truly innovative product line that would set new standards in the dehumidification industry.  We did it. More than 100 design innovations later, our dehumidifiers are the new standard for quality, reliability and efficiency – but we didn't't stop there.

We wanted to ensure every Seresco dehumidifier provided superb, factory-engineered performance long after it left our plant.

-Old school thinking called it dreaming. We called it WebSentry.

WebSentry Delivers Ultimate Peace of Mind

Imagine having the same engineers who designed and built your dehumidifier being able to start-up, observe, analyze and fine-tune all of its critical functions right in your facility. Now imagine sophisticated computers remotely monitoring its performance 24 hours a day, seven days a week to prevent problems long before they happen.

Now imagine this technology installed, ready to use on your dehumidifier, at no additional cost.

-That's what we imagined when we created WebSentry.

Seresco's Got Your Back with WebSentry

WebSentry is your dehumidifier's umbilical cord back to our factory via the internet. The power of the Internet allows Seresco's factory engineers and authorized representatives to remotely view, adjust and track over 100 different operating parameters of your dehumidifier, via a simple Ethernet connection.
That's how WebSentry ensures you get the ultimate performance and reliability from your dehumidifier over the long term. You'll have fewer service calls and minimum down time while enjoying the lowest overall cost of ownership in the industry. Seresco is the only company in the industry to provide this extraordinary technology.

-We call that a smart investment.

WebSentry Remote Monitoring

Our ongoing WebSentry® Monitoring service redefines the concept of factory service and support by remotely monitoring all the critical functions of your dehumidifier 24/7 – in real time. Stored securely in our central server, all the daily performance metrics of your dehumidifier are captured and analyzed on our servers, using complex computer algorithms.
Should anomalies of any nature arise, the system will automatically generate notifications by emails or pager alerts to specified emergency contacts. WebSentry® Plus immediately sends an alert to a factory-trained technician for immediate professional response.

-We call that the kind of service you deserve.

WebSentry Remote Startup

A lifetime of service and reliability begins with expert installation, start-up and testing. One of the most important factors in assuring the long-term performance of your sophisticated dehumidification equipment is proper start-up and initial monitoring. When your installing contractor takes advantage of Seresco's free remote start-up service, it's like having Seresco working side-by-side with them, every step of the way. Not only is factory assisted Remote Start-Up is free with every installation, it automatically qualifies your equipment for an extended labour warranty… plus lifetime factory telephone support.

-We call that the start of a  great relationship.

WebSentry Mobile

How do you take a great idea and make it even better? By creating the ultimate convenience of a mobile application. With WebSentry Mobile, you and your authorized service technicians can monitor, adjust and completely control every operating parameter of your dehumidifier right from your smart phone. Got a service issue? Just call your local factory-authorized service technicians and no matter where they are, they too can monitor the status of your equipment on their smart phones and make necessary adjustments on the spot.

-We call that the ultimate service tool.

WebSentry Advantages Summary

• Comprehensive installing contractor support
• Remote factory start-up at your location
• Intensive factory monitoring for first 60 days
• Premium extended 1st year labour warranty
• Premium extended coil warranty
• Real time monitoring and alarm service
• Monthly performance logging and analysis reports by email
• Scheduled service and maintenance reminders by email
• Annual performance analysis report
• Secure online access to real-time data
• Secure remote access for authorized service contractors
• Remote access with smart phone application